Concessions
Concession prices are stated in brackets after the full price. These apply to those in receipt of Jobseekers Allowance or Benefits, registered disabled, senior citizens, children under 18 and full-time students. Please note only one type of concession can be claimed per ticket. Concessions cannot be used in conjunction with any special offer. For Jobseekers, Benefits and student concessions, you will be asked to provide proof of concession before the tickets will be released to you.
Refunds and Exchanges
Tickets are not transferable. Refunds can only be offered when an event is sold out. Once tickets have been purchased they cannot be exchanged for tickets for another event. Ticket upgrades for the same event can be offered, dependent on seat availability.
Latecomers and readmission
Admission will be offered at the first suitable break but admission and readmission cannot be guaranteed. The Management reserves the right to refuse admission to any person.
Children
We welcome children but parents are asked to remember that some concerts, such as BBC broadcasts, may not be suitable for younger children. Babes in arms and young toddlers cannot be admitted to the auditorium for ticketed events unless otherwise stated.
All children must be issued with a ticket.
Data Protection
The Data Protection Act 1998 regulates the processing of information relating to individuals, this includes the obtaining, holding, using or disclosing of such information, and covers computerised records as well as manual filing systems.
On placing a booking at St George’s Bristol you will be asked for a certain amount of personal information. This data will be processed in accordance with the Data Protection Act 1998, stored on a secure database within St George’s Bristol, and not divulged to any third party unless you have given us your direct permission to do so.
Data Protection Act Registration Number PZ5013390