Tickets can be reserved without payment in person or over the phone and can be held for three working days. If you have not called back to pay for your tickets within this time frame then the tickets will be released for sale.
Regrettably, as with most arts venues, we are only able to offer refunds on tickets for performances which are sold out. However, do feel free to call the Box Office at any time to check with us whether we are in a position to offer a returns service for a particular concert. If a show you have booked tickets for is cancelled, you will be entitled to a full refund minus any booking fees.
St George’s Bristol and data protection
The Data Protection Act 1998 regulates the processing of information relating to individuals, this includes the obtaining, holding, using or disclosing of such information, and covers computerised records as well as manual filing systems. St George’s Bristol processes personal data in accordance with the Data Protection Act 1998.