Facilities for customers with additional needs

St George’s Bristol regrets that due to St George’s listed-building status there is limited access to some parts of our building. However, St George’s welcomes customers with additional needs and there is a dedicated accessible entrance from Charlotte Street (via two external lifts) and a lift in the stalls foyer providing access to St George’s Bar. Please be aware that access to the galleries is currently by stairs only.

Please mention your particular needs to the Box Office staff when you book and we will give you all the assistance and advice you need. Limited parking space is available for disabled ‘Blue Badge’ holders in the adjacent car park but must be reserved in advance – call the Box Office to check availability.

Disabled Go logo_webWe are delighted to have been featured on the DisabledGO website.

DisabledGO have assessed St George’s independently, and given a detailed report on what visitors can expect when they arrive, which you can view on their website.

Carers

Free carer tickets are available for each full paying ticket holder who requires someone to assist them with their visit.  See above for concession details.

Sound Reinforcement

St George’s Bristol is equipped with the Sennheiser MobileConnect WiFi sound amplification system. MobileConnect uses WiFi to deliver superior quality audio to a smart device such as an iPod or iPhone, either through headphones or via a necklace for hearing aid users. The sound levels can be adjusted on your device to suit your needs and our House Team will be happy to assist you with this.

Headphones/necklaces can be booked via the Box Office in advance or borrowed on the day, for a refundable deposit of £5. Visitors can download the Sennheiser MobileConnect app using the links below to use on their own device and can also use their own headphones. [Google Play Store  or App Store]. Please speak to our Box Office Team for more information at the time of booking.

Guide Dogs

Guide dogs are admitted to all parts of the venue.

Accessible toilets

Accessible toilet facilities are located within the Bar, accessible by lift.

Parking for customers with additional needs

There is no public parking in the car park adjacent to the building, with the exception of disabled parking for ‘Blue Badge’ holders (see above).

Parking in the streets around the building is on meters, and free on Sundays. The nearest car parks are located on Trenchard Street, Millennium Square, West End, Brandon Street, College Street and Frog Lane.